Shipping & Returns
Delivery
Delivery charges are paid by the customer at the time of purchase or exchange, based on the courier company's rates — these will appear on your invoice.
Please select the correct size when placing your order to avoid inconvenience later.
Per courier policy, the parcel cannot be opened for inspection before payment is completed — we appreciate your cooperation if this comes up.
Returns & exchange
We don't offer cash refunds, but any item can be exchanged within 15 days of purchase. The original invoice must be presented at the time of exchange.
If an item bought at regular price has since gone on sale, it will be exchanged at the current sale price.
To be eligible for exchange, items must be unaltered, unused and unwashed, with all original accessories — tags, labels, poly bag or box. Accessories cannot be exchanged, for hygiene reasons.
We take care to sell quality products. As we do not manufacture the goods ourselves, we are not able to accept liability claims beyond the exchange terms above.
